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Terms of Service

Welcome to Spirit ABA (“we,” “our,” or “us”). These Terms of Service (“Terms”) govern your access to and use of our services, including our website, text messaging, and related offerings. By using our services, you agree to comply with these Terms. If you do not agree, please do not use our services.

1. Use of Services

Eligibility: You must be at least 18 years old and legally able to enter into a binding agreement to use our services.
Service Access: We provide moving and related services as detailed on our website or in our communications. All services are subject to availability and confirmation.
 Prohibited Use: You agree not to misuse our services, including engaging in fraudulent activity, disrupting service operations, or violating applicable laws.

2. User Responsibilities

Accurate Information: You are responsible for providing current, complete, and accurate information to allow us to deliver services effectively.
Responsive Communication: Prompt replies to our communication are essential to ensure timely and successful service delivery.

3. Payment Terms

Pricing Disclosure: You’ll be informed of service fees, including any applicable taxes or additional charges, before confirming your booking.
Payment Requirements: Payment must be made using approved methods. Late or missed payments may result in fees or delays.
Cancellation Policy: Cancellations are subject to the terms shared during booking. Fees may apply for late cancellations or no-shows.

4. SMS Communications and Opt-Out

By providing your mobile number, you consent to receive SMS messages from us regarding our services, scheduling, and other relevant information.

Opt-Out Instructions: You can opt out at any time by replying “STOP” to any message. After sending “STOP,” you will receive a confirmation SMS and no longer receive marketing messages. However, we may still contact you with service-related communications necessary for managing your account or responding to service requests.

Re-Subscribe: To opt back in, reply “START” to a previous message or contact us to resume SMS communications.

5. Assistance and Support

If you experience issues with messaging or services:

  • Reply with “HELP” via SMS for automated support.
  • Or contact us directly:

    • Email: info@spiritaba.com
    • Phone: 303-276-3995 or 303-351-9926
    • Address: 6312 S Fiddlers Green Cir, Ste 300E, Greenwood Village, CO 80111

6. Carriers and Messaging Fees

Carrier Disclaimer: Carriers are not liable for delayed or undelivered messages. We make every effort to ensure timely delivery, but technical limitations may occur.
Rates: Standard message and data rates may apply. For details about your messaging or data plan, please contact your wireless provider.

7. Privacy and Confidentiality

Your privacy is important to us. Please refer to our [Privacy Policy](link to privacy policy) to understand how we collect, use, and protect your personal information.

8. Limitation of Liability

To the fullest extent permitted by law, Spirit ABA is not liable for indirect, incidental, or consequential damages resulting from your use of our services.

9. Updates to These Terms

We may update these Terms occasionally. Revised Terms will be posted on our website with a new effective date. Continued use of our services after such updates constitutes acceptance of the revised Terms.

10. Governing Law

These Terms are governed by the laws of the states where we operate (Colorado, Iowa, and Nebraska), without regard to conflict of law principles.

11. Contact Us

If you have any questions or concerns about these Terms of Service, contact us via:

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